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Frequently Asked Questions

Where is A Storage USA located?

Our facility is located at 5520 Salem Bend Drive in Trotwood, Ohio 45426. This location, near downtown Dayton and Dayton International Airport, is ideal for residents of the Union, Clayton, Englewood, Brookville, Northridge, Drexel, and Fort McKinley neighborhoods.

What businesses is your property nearby?

Because we’re located just off Salem Avenue/Highway 49, we provide a central location where our customers can easily enter and exit the property. Our property is less than a mile north of The Home Depot, providing quick access to Pippin’s Market, Bloomfield Apartments, Salem Woods Apartments, Office Depot, and Sally Beauty Supply.

When are your office hours?

Our office is open six days a week so that you don’t have to rush over during the work week just to speak with our team. Feel free to call or visit us between the hours of 9 a.m. and 5:30 p.m. Monday through Friday and between 9 a.m. and 3 p.m. Saturday. You can also fill out the form on our contact page to reach out after hours!

When can I access my storage unit?

All tenants are allowed access to their spaces from 6 a.m. to 10 p.m. every day of the week. By providing these specific hours, we’ve achieved a balance of convenient access and a secure environment that’s inaccessible late at night. Simply enter your code into the keypad at the entry gate to drive onto the property!

What is drive-up access?

We’re glad you asked! Drive-up access is the feature that allows you to drive your car or moving truck around the property and right up to the door of your rental. Because all of our spaces are located on the ground floor whether they’re indoors or outdoors, you’ll be able to save time during your move with our wide access driveways.

What are your security features?

Because we know how important security is when you’re storing your valuables away from home, we’ve implemented a number of features to make our property a place you feel safe visiting and leaving your belongings. Each of our units is individually secured with its own lock, providing two layers of protection against theft. We also have fencing around the property with an electronic entrance and several points around the facility are monitored by surveillance cameras every day.

Where can I rent a moving truck?

Right here! Our office is home to boxes and other packing supplies, as well as our convenient truck rental program. We want to save you time at every step of your move, which is why we offer all the tools you need on our property. Whether you have questions about these services or you’d like to know anything else about our storage facility, we encourage you to give us a call today!

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